KỊCH BẢN TELESALES VỚI KHÁCH HÀNG QUỐC TẾ - HELEN

"Good afternoon, this is [Tên bạn] from [Tên công ty], a coffee exporter from Vietnam. We specialize in high-quality Arabica and Robusta coffee for companies in [Turkey/Korea]. I’d like to discuss a potential supply with your purchasing department. Could you kindly share their contact details or transfer me to them?"

Xử lý từ chối: Nếu họ nói không thể cung cấp:

"I understand. Could I send an email to your purchasing team instead? What would be the best email address to reach them?"

"Hello, this is [Tên bạn] from [Tên công ty]. We’re a leading coffee exporter from Vietnam, and we have a limited batch of 80 tons of Arabica S18/S16 Washed ready to ship. I need to speak with your purchasing department urgently to offer this batch before it’s reserved. Could you please connect me to them or share their contact details?"

Xử lý từ chối:

"I completely understand if you can’t share right now. Could you please let them know I called, and I’ll follow up with an email? What’s the best email address for the purchasing team?"

"Hello, this is [Tên bạn] from [Tên công ty], a coffee exporter from Vietnam. I’m reaching out because we can help your company source premium Arabica and Robusta coffee at competitive prices, especially with the current market trends. Could you please connect me with your purchasing department, or share their contact details so I can assist them?"

Xử lý từ chối:

"I understand, thank you for letting me know. Could I send an email to your purchasing team to share how we can support them? What’s the best email address?"

"Good afternoon, this is [Tên bạn] from [Tên công ty]. We’re a Vietnamese coffee exporter working with companies in [Turkey/Korea] to supply high-quality Robusta and Arabica. I believe your purchasing team might be interested in our latest batch. Could you help me connect with them, or share their contact details so I can discuss further?"

Xử lý từ chối:

"I understand if you’re not sure. Perhaps I can send a quick email to your purchasing team to introduce ourselves. What email address would you recommend?"

"Hello, this is [Tên bạn] from [Tên công ty]. We supply premium Arabica and Robusta coffee at competitive prices, which could help your company save on sourcing costs. I’d like to discuss this with your purchasing department. Could you kindly share their email or phone number, or transfer me to them?"

Xử lý từ chối:

"I see, thank you for letting me know. Could I leave a message for the purchasing team, or would it be possible to get their email to send a quick introduction?"

Kịch bản nhấn mạnh mqh lâu dài

"Good afternoon, this is [Tên bạn] from [Tên công ty]. We’re looking to build long-term partnerships with companies in [Turkey/Korea] by supplying high-quality coffee like Arabica Cau Dat and Robusta S18 Clean. I’d like to discuss this with your purchasing department. Could you help me by sharing their contact details or transferring me to them?"

Xử lý từ chối:

"I understand if you’re not sure. Could I send an email to the purchasing team to introduce our company? What email address would you suggest?

Kịch bản sử dụng thông tin thị trường

"Hello, this is [Tên bạn] from [Tên công ty]. I noticed that Robusta prices have dropped to around 4,450-4,500 USD/ton recently, which might be a great opportunity for your company to stock up. I’d like to discuss this with your purchasing department. Could you please share their contact details or connect me to them?"

Xử lý từ chối:

"I understand if you can’t share right now. Could I send this market update to your purchasing team via email? What’s the best email address for them?"

"Good afternoon, this is [Tên bạn] from [Tên công ty], a coffee exporter from Vietnam. I’m reaching out to discuss a potential coffee supply for your company. Are you the right person to handle coffee procurement, or could you kindly share the contact details of the person in charge?"

Xử lý từ chối:

"I understand, thank you for clarifying. Could I have their email or phone number to reach out directly, or would you prefer to pass my message to them?"

"Hello, this is [Tên bạn] from [Tên công ty]. We’ve been supplying coffee to companies in [Turkey/Korea], and I was referred to your purchasing department to discuss a new batch of Robusta S18 Clean. May I speak with the person in charge of coffee procurement, or could you share their contact details?"

Xử lý từ chối:

"I understand if you’re not the right person. Could I send an email to the person in charge? What would be the best email address for them?"

"Hello, this is [Tên bạn] from [Tên công ty]. I was referred to your purchasing department by a colleague in the coffee industry to discuss a potential supply of Arabica and Robusta. Are you the right person to speak with about coffee procurement, or could you share the contact details of the person in charge?"

Xử lý từ chối:

"I understand if you’re not the right person. Could I send an email to the person in charge to introduce ourselves? What would be the best email address?

"Good afternoon, this is [Tên bạn] from [Tên công ty], a Vietnamese coffee exporter. I’m reaching out to discuss a potential partnership for supplying high-quality Arabica and Robusta coffee. Could you kindly share the contact details of your purchasing department so I can discuss further?"

Xử lý từ chối:

"I understand you’re busy. Could I send an email to your purchasing team instead? What would be the best email address to reach them?"

"Hello, this is [Tên bạn] from [Tên công ty]. We’re a leading coffee exporter from Vietnam, and I believe our high-quality Arabica and Robusta can bring great value to your business in [Turkey/Korea]. I’d like to connect with your purchasing department to explore this opportunity. Could you share their contact details?"

Xử lý từ chối:

"I appreciate your time. Could I follow up with an email to your purchasing team? What email address should I use?

Good afternoon, [Tên CEO], this is [Tên bạn] from [Tên công ty]. I’ve heard great things about your company’s work in the coffee industry in [Turkey/Korea], and we’d love to support you with our Arabica and Robusta coffee from Vietnam. Could you kindly share the contact details of your purchasing department so I can discuss this opportunity further?

Xử lý từ chối:

"I appreciate your time, [Tên CEO]. Could I send an email to your purchasing team to share more details? What email address should I use?

Hello, [Tên CEO], this is [Tên bạn] from [Tên công ty]. We’re offering an exclusive batch of 100 tons of Robusta S18 Clean, which I believe could be a perfect fit for your business in [Turkey/Korea]. I’d like to discuss this with you so I can provide more details?

Xử lý từ chối:

"I understand you’re busy. Could I follow up with an email to you? What would be the best email address for you?"